PRIVACY POLICY

This Privacy Policy explains what personal information Airvion, LLC (formerly known as Canyon Creek Air, LLC) may collect from you, when we may collect it, how we may use it, and the choices you have regarding our use of it, and whether we disclose it to anyone.

 

Personal Information Collection

  • We may collect certain information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household (“Personal Information”). Personal information does not include de-identified or aggregated consumer information. The following types of personal information may be collected:

  • Identifiers – We may collect your name, aircraft identification numbers, postal address, phone numbers, and email addresses. We obtain this information from you when you: (1) obtain flight training or other products or service; (2) register on our website, portals, or applications; (3) sign in to any portals; (4) interact with Airvion’s support team

  • We may collect pictures of you and your airplane. We may collect your feedback and comments regarding your experience.

  • Internet or other similar network activity – We may collect your activity on our websites, portals, and applications, as well as your interaction with our advertising and other communications.

    • - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    • - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    • - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

  • Commercial information – We may collect information from you relating to your purchases and services, including your purchasing or consuming histories or tendencies

  • Geolocation data – We may collect information regarding the physical location or movement of your aircraft if your aircraft is equipped with the connectivity hardware.

  • Financial information – We may collect your bank account number, credit card number or other financial information when you purchase products or services from us.

 

Who Do We Share Your Information With and How Do We Use It?

Airvion may use or share your Personal Information as follows:

  • Identifiers – We may use your identifiers to: (1) process and fulfill your purchases; (2) maintain and service your aircraft; (3) send you information by email, postal mail, or telephone, about our products, services, and promotions; (4) provide you with flight training; (5) access Airvion portals and applications. We share your identifiers with authorized providers that provide services to you.

  • Internet or similar network activity: We use your network activity to personalize and enhance your experiences when you interact with Airvion’s websites, and to help us manage and improve our websites. We do not share this information with third parties.

  • Commercial information: We may use commercial information to: (1) maintain and service your needs; (2) provide you with flight training; and (3) provide you with other information about other products and services. We may share this information with authorized providers who provide services to you.

  • Financial information: We use financial information you provide to us to process and fulfill your purchases. We share this information with a third-party vendor who processes your payment information.

  • Web sites: We may use your picture or the picture of your airplane on our website. We may also use your feedback, or portions of your feedback, on our website.

 

We take reasonable steps to ensure that the companies to whom we share your Personal Information are contractually obligated to keep the personal information that we provide to them confidential and to use such information only as we permit.

In addition, where consistent with the laws and regulations of the relevant jurisdiction, Airvion may disclose Personal Information if such disclosure:

  • is necessary to prepare, negotiate, or perform a contract with you;

  • is needed to respond to subpoenas, court orders, or other legal process or otherwise required by law or the competent governmental or judicial authorities;

  • is needed to cooperate with law enforcement, government or regulatory entities, and safety or investigation authorities;

  • is necessary to establish or preserve a legal claim or defense;

  • is part of a corporate restructuring, sale of assets, merger or divestiture; or

  • is necessary to prevent fraud or other illegal activities, such as willful attacks on Airvion

 

Do Not Track


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

No Sale of Personal Information

We will not sell any Personal Information to non-affiliated third parties without your consent.

Retention of Personal Information

Airvion will retain your Personal Information for our records unless and until you ask us to delete this information.

Third Party Websites and Applications

Airvion’s website, portals, and applications may contain links to websites or applications hosted by third parties. This Privacy Policy only applies to websites, portals, and applications within Airvion’s control and does not apply to any third party sources. Any data collected through third party websites or applications shall be subject to the privacy practices of the third party, and you should review the privacy policies of these third parties prior to sharing any personal information.

Updates to the Privacy Policy

Airvion may update this Privacy Policy periodically as we offer new products and services, and as our business, technology, and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last update” reference above. Any changes will become effective upon posting of the revised Privacy Policy.

This notice will be provided by email or by posting on our websites and portals that link to this Privacy Policy.

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